If your computer meets the requirements, proceed to the next step.Check the system requirements listed on the product page to ensure that your computer meets the minimum requirements.Search for your specific mouse or keyboard model and access its product page.Visit the official Razer website and navigate to the support section.To check for hardware compatibility, follow these steps: Razer Synapse requires specific hardware requirements to function properly, so it’s important to ensure that your devices meet these requirements. In some cases, the issue with Razer Synapse not detecting your mouse or keyboard may be due to compatibility issues between the software and your hardware. Keep reading for more potential solutions. There are further steps you can take to troubleshoot and fix the problem. If updating Razer Synapse doesn’t resolve the issue, don’t worry. It’s also important to periodically check for updates to ensure that you’re benefiting from any performance enhancements and new features that may have been added. Updating Razer Synapse can often fix compatibility issues with your devices and ensure that you’re using the most stable and optimized version of the software. Once the update is complete, restart your computer and check if Razer Synapse can now detect your mouse or keyboard.If there is an update available, click on the “Update Now” button to start the download and installation process.In the General tab, click on the “Check for Updates” button.Click on the gear icon in the top-right corner to access the settings.To update Razer Synapse, follow these steps: Razer regularly releases updates to improve compatibility and fix bugs, so having the latest version can often resolve the problem. If you’re experiencing issues with Razer Synapse not detecting your mouse or keyboard, one of the first steps you can take is to update the software.
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